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Member Experience / Member360

Your centralized member journey map for better member engagement

Empower smarter decisions and deliver exceptional member experiences with Member360, a comprehensive solution designed specifically for healthcare payers. 

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Value & Benefits

Unlock the full potential of
your member data

Identify the drivers for member disengagement, member satisfaction, and member promoters.

Empower smarter decisions and deliver exceptional member experiences with Member360, a comprehensive solution that unifies data and provides a 360-degree view of members.

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Member disengagement

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Member satisfaction

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Member promoters

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Lost members

Transform member management with complete visibility to identify members at risk.
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Improved visibility

Gain a 360-degree view of each member to understand needs and preferences.

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Actionable insights

Leverage data-driven insights to take corrective measures to get members back on the happy path.

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Identify your promoters

Discover advocates within your membership to build a strong, loyal community.

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Reduced customer effort

Simplify the member journey by removing barriers for seamless support and satisfaction.

Key features

Elevate member experiences with personalized engagement

Member360 unifies data, enhances decision-making, and drives operational efficiency, delivering a complete view for proactive member management and better outcomes.

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Member data

Your complete member data solution

Member360 is a central repository that pulls and unifies data from various member-centric applications and external sources, providing a 360-degree perspective of your members. This holistic view enables data-driven decisions, improved operational efficiency, and better member experiences. 

member management

Transform your member management

Leverage Member360 to transform your member management. Gain a complete view of your members, unlock valuable insights, enhance operational efficiency, and deliver improved experiences that drive loyalty and satisfaction. 

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Data integration

Comprehensive data integration

Gain a 360-degree view of your members by centralizing data from enrollment, benefits, claims, customer service, and provider networks. Empower smarter decisions, streamline operations, and enhance member experiences effortlessly. 

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Explore our AI-driven healthcare solutions

Struggling with compliance burdens, operational delays, or data gaps?

Discover how Inovaare’s SaaS-based payer solutions, built on its AI-powered platform,
help health plans streamline processes, reduce risk, and improve member outcomes.

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