Appeals & Grievances (A&G) management operations have entered a new era. What began as manual tracking and reactive workflows has evolved into AI-driven intelligence, where automation, analytics, and adaptability define success.
On November 20 at 10:00 am PT / 1:00 pm ET, join industry thought leader Craig Giangregorio for an exclusive session: “The third generation of Appeals & Grievances management has begun.”
In this webinar, you’ll learn how to:
- Pinpoint your current A&G maturity level, and identify what it takes to advance to next-generation performance.
- Harness AI and automation to reduce turnaround times, eliminate backlogs, and improve accuracy.
- Unify oversight across departments to strengthen compliance and readiness for CMS audits.
- Transform reactive processes into proactive governance, using predictive analytics and real-time insights.
- Chart a clear roadmap to elevate your team’s productivity, timeliness, and member satisfaction.
If you’re ready to move beyond spreadsheets and rigid systems, this session will show you how leading health plans are building the future-ready A&G department.