Simplify healthcare data navigation with Usher AI
Our healthcare AI solution is designed to streamline operations, automate compliance processes,
and optimize data handling, all while reducing costs and minimizing risks.
Artificial intelligence for the health cloud
Integrated into our healthcare cloud platform, Usher AI enhances compliance management and boosts productivity. As a healthcare AI compliance assistant, Usher AI’s deep learning engine and advanced LLM deliver an exceptional experience while helping health plans to efficiently achieve objectives.Â
Maximize ROI
Seamlessly integrate with existing systems and enhance efficiency without requiring extensive overhauls, delivering quick and substantial returns on investment.
Enhance efficiency
Grow with your organization, offering scalable solutions that adapt to your compliance and operational needs, ensuring continuous value.
Boost productivity
Significantly boosts productivity, allowing your team to focus on strategic initiatives that drive greater value for your organization.
Flexible deploymentÂ
Seamlessly integrate Usher AI with your systems for adaptable, scalable, and disruption-free deployment.Â
Unstructured text analysisÂ
Analyze unstructured text data efficiently, extracting valuable insights for better decision-making.Â
Quick access to data and KPIsÂ
Real-time updates and dashboards provide instant access to critical data and performance indicators.Â
Instant access to data
Usher AI integrates with document databases like policies and contracts, as well as Medicare and Medicaid regulations, through a sophisticated search engine and chatbot. Leveraging advanced NLP, it provides accurate information quickly and includes a feature to bookmark documents for easy retrieval.Â
Simplify HPMS memo handling
Usher AI simplifies the handling of HPMS memos by summarizing and identifying compliance actions efficiently. It helps health plans adapt to regulatory changes quickly, reducing non-compliance risks and optimizing compliance reviews.Â
Turn unstructured text into actionable insightsÂ
Usher AI converts unstructured text into actionable insights. It analyzes call logs, categorizes grievances, speeds up response times, and improves member experience through accurate issue resolution.Â
Secure and efficient data accessÂ
Usher AI’s databot seamlessly integrates with your existing systems, streamlining data handling and simplifying management tasks. It ensures accuracy and reduces manual effort to boost operational efficiency.
Empowering healthcare payers with intelligent copilots
Use pre-built copilots for specialized tasks or create your own to boost productivity, enhance efficiency, and optimize your operations.
Pre-built copilots
Regulatory Library Copilot
Easily manage and navigate regulatory libraries.
Databot Copilot
Enhance universe management with seamless data integration and optimization.
Medicare Advantage Copilot
Streamline HPMS analysis, universe analysis, and policy & procedure management.Â
Custom AI Copilots
Contact us to create customized AI Copilots to suit your operational requirements.
Have questions? We have answers.
Technology
Usher delivers conversational GenAI, enabling compliance teams to ask questions in natural language and receive instant answers based on audit data, regulations, and internal documents.
Yes. Usher connects via secure APIs to audit, GRC, document management, and reporting systems. It provides a unified interface while drawing insights from multiple data sources.
Usher’s AI Agents automatically review audit logs, identify patterns, and suggest corrective actions. They enhance accuracy and reduce research time for compliance professionals.
AI helps payers automate routine compliance checks, identify risk patterns in audit data, summarize regulatory updates, and monitor delegated entity performance. Solutions like Usher AI Copilot turn compliance into a proactive, insight-driven function.
Key features include domain-specific training (such as CMS or HIPAA), secure deployment, explainable outputs, integration with internal systems, and the ability to support multiple roles like compliance officers, auditors, and operational leaders.
Yes, when deployed correctly. Usher AI is hosted on a HIPAA-compliant, HITRUST-certified environment. It includes encryption, access controls, audit logs, and role-based filtering to ensure data safety and trustworthiness.
Pricing & Implementation
Usher is offered as a modular add-on priced based on user seats or usage volume. Plans can start with a pilot and scale according to adoption across compliance teams.
Usher can be configured and launched in 3 to 6 weeks. The process includes connecting data sources, setting knowledge domains, training models, and user onboarding.
Operations
Compliance professionals can ask Usher for plain-language explanations of complex policies, view related documentation, and get context-specific examples instantly through chat.
Yes. Usher can generate draft summaries, evidence logs, or CAP plans based on chat prompts. Users can review and tweak the drafts within the interface before finalizing.
By providing instant access to policy definitions, audit histories, and task guidance, Usher saves compliance teams hours of manual research while reducing response time to audit findings.
Yes. Usher summarizes historical finding patterns, highlights recurring issues, and delivers data-driven trend analysis to guide training and process improvement.
Usher acts as a chat assistant for new team members. It answers questions, explains processes, and reinforces learning, reducing onboarding time and ensuring consistent knowledge transfer.
Usher is HIPAA compliant and hosted in a HITRUST-certified environment. It uses secure access controls, encryption, and audit logging to manage sensitive content safely.