CMS program audit readiness playbook

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Resource Library

Insights for Health Plan Leaders

Guides, case studies, and recorded sessions on CMS audit readiness, A&G automation, delegation oversight, and payer operations.
Inovaare-Alabama Health Plan Case Study A&G
Case Studies

Appeals & Grievances Compliance Automation

Highlights An Alabama-Based Health Plan Leverages Compliance-Driven Automation to Digitally Transform its A&G Department 3,800 A&G cases 8,512 provider disputes…

September 2024 Download
Inovaare-Banner Health Case Study Compliance
Case Studies

Health Plan Compliance Automation

Highlights Driving Health Plan Compliance Automation Through a Next-Generation Universe Management System 182,889 in annual operational savings 196,801 errors identified…

September 2024 Download
Inovaare-CMS Program Audit Success Story Case Study Audit
Case Studies

CMS Program Audit Success

Highlights Quantifiable Results 58% reduction in time spent on data scrubbing 90% reduction in audit review time 67% reduction in…

September 2024 Download
Inovaare-Appeals & Grievances case study Case Study
Case Studies

Appeals & Grievances Automation

Highlights California Health Plan Achieves Zero A&G Audit Findings and $160K in Operational Savings with Inovaare California Health Plan Appeals…

August 2024 Download
Inovaare-CMS Audit Best Practices Webinar

CMS Audit Best Practices

Join Brenda Wade and Judi Mason — Inovaare’s chief compliance officer and director of compliance, respectively — to explore CMS…

September 2024 Watch
Inovaare- CMS 2022 A&G Universe Changes and How to Sustain Compliant Reporting Webinar

CMS 2022 A&G Universe Changes and How to Sustain Compliant Reporting

Join Inovaare’s webinar — CMS 2022 A&G Universe Changes and How to Sustain Compliant Reporting — on November 18 and discover how easy it is to improve Appeals and Grievances universe generation. Inovaare’s Craig Giangregorio, a renowned Appeals & Grievances industry expert, and Gabe…

November 2021 Watch
Inovaare- Set up A&G Systems in 30 Days​ Webinar

Set up A&G Systems in 30 Days​

Can Health Plans Really Achieve System Setup within 30 Days? A&G System A&G System Implementations Don’t miss this opportunity to…

August 2019 Watch
Inovaare-Evaluating Your Compliance Program Webinar

Evaluating Your Compliance Program

Stuff We’re Going To Think About Today… Who Has Expectations for Your Compliance Program? As a Compliance Professional, what are…

May 2017 Watch
Inovaare-CMS 2015 Audit Protocol Webinar

CMS 2015 Audit Protocol

Program Audit Changes Enforcement Actions 101 Don’t miss this opportunity to engage with CMS 2015 Audit Protocol.

November 2015 Watch
Inovaare-MEDI-CAL & DHCS/DMHC Knowledge Hub
General

MEDI-CAL & DHCS/DMHC

Navigate the Appeals & Grievance Process to Efficiently Command Audits and MEDI-CAL Reporting PREPAREDNESS: THE BEST APPROACH In California, we […]

Updated June 2025 Explore
Inovaare-Delegation Oversight Solution Knowledge Hub
General

Delegation Oversight Solution

Oversight without the overload: Built for how payers work today. Explore how Inovaare’s Delegation Oversight Suite helps payers simplify delegation […]

Updated June 2025 Explore
Inovaare- CMS Audit Universe Management Knowledge Hub
General

CMS Audit Universe Management

Begin Audit Planning the Right Way by Creating the Right Audit Universe CMS audits utilize various universes like CDAG, ODAG, […]

Updated June 2025 Explore
Inovaare-Company Brochure Knowledge Hub
General

Company Brochure

COMPLIANCE Optimize risk identification and compliance program effectiveness Analytics Harness disparate data and automatically import it into an integrated analytics […]

Updated June 2025 Explore
Inovaare-Appeals & Grievances Solutions Knowledge Hub
General

Appeals & Grievances Solutions

Comprehensive Appeals & Grievances Platform Leverages Real-time Data Effective oversight and management of Appeals & Grievances (A&G) can be challenging. […]

Updated June 2025 Explore
Inovaare-Covid 19 Knowledge Hub
General

COVID-19

COVID-19 DECLARED A NATIONAL EMERGENCY Under sections 201 and 301 of the National Emergencies Act (50 U.S.C. 1601 et seq […]

Updated June 2025 Explore
Inovaare-compliance-today-magazine Knowledge Hub
General

Compliance Today Magazine

Real-time data will transform compliance program effectiveness The hidden obstacle to achieving consistent compliance with Centers for Medicare & Medicaid […]

Updated June 2025 Explore
Inovaare-CMS CDAG Universe Knowledge Hub
Regulatory Compliance

CMS CDAG Universe

Coverage Determinations, Appeals and Grievances (CDAG) protocols help to evaluate performance in the areas outlined in the Centers for Medicare […]

Updated June 2025 Explore
Inovaare-cms-odag Knowledge Hub
Regulatory Compliance

CMS ODAG Universe

Organization Determinations, Appeals and Grievances (ODAG) protocols help to evaluate performance in the areas outlined in the Centers for Medicare […]

Updated June 2025 Explore
Inovaare-cms-cpe Knowledge Hub
Regulatory Compliance

CMS CPE Universe

Compliance Program Effectiveness (CPE) protocols help to evaluate performance in the Centers for Medicare and Medicaid Services (CMS) Program Audit […]

Updated June 2025 Explore
Inovaare-cms-fa Knowledge Hub
Regulatory Compliance

CMS FA Universe

Formulary and Benefit Administration (FA) protocols help to evaluate performance in the Centers for Medicare and Medicaid Services (CMS) Program […]

Updated June 2025 Explore
Inovaare-cms-sarag Knowledge Hub
Regulatory Compliance

CMS SARAG Universe

Medicare-Medicaid Plan Service Authorization Requests, Appeals, and Grievances (MMP-SARAG) protocols help to evaluate performance in the Centers for Medicare and […]

Updated June 2025 Explore
Inovaare-cms-mmpcc Knowledge Hub
Regulatory Compliance

CMS MMPCC Universe

Medicare-Medicaid Plan Care Coordination (MMPCC) protocols help to evaluate performance in the Centers for Medicare and Medicaid Services (CMS) Program […]

Updated June 2025 Explore
Inovaare-cms-snpcc Knowledge Hub
Regulatory Compliance

CMS SNPCC Universe

Special Needs Plans Care Coordination (SNPCC) protocols help to evaluate performance in the Centers for Medicare and Medicaid Services (CMS) […]

Updated June 2025 Explore

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